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The Future of Work on the Factory Floor

New research shows that digitalization will drive more jobs in manufacturing.

Getty Images Workers Goggles
Getty Images

Finding skilled workers for plant floor operations is the biggest trouble spot for most manufacturers—including CPGs. The good news is, digital tools could help solve the talent acquisition crisis and even create new roles.

That information comes from new research commissioned by Schneider Electric and carried out by global research firm Omdia. In 2023, Omdia polled 407 industrial companies ranging from small and medium enterprises to large companies across western Europe, the US, China, India, and Southeast Asia, in four key industry segments: water/wastewater; metals, mining, and minerals; energy and chemicals; and consumer packaged goods (CPG).

The majority of the survey respondents (76%) identify that an aging workforce coupled with the inability to acquire new talent is a big challenge. And about the same number (70%), believe that digitalizing will help tackle the talent shortage.

That’s because the industrial environment is undergoing rapid change as technologies such as artificial intelligence (AI), digital twins, augmented and virtual reality (AR/VR), and applications that connect the workforce, are becoming integrated into the plant floor process. To that end, the research found that a new emphasis on environmental and sustainability goals will evolve the existing roles of operations personnel in quality control, engineering, maintenance, and plant management.

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